At a local service center nearby, we will provide you with convenient and professional watch services.
Ordinary script inscribing service needs 7-15 working days, the number of days required by special script and pattern needs shall be decided according to the specific situation.
If you have a need for personalized inscribing service, please go to the local Trustworthy store and communicate with the personnel on the specific inscribing content, typeface and position etc. If you have a need to inscribe a pattern, please consult the working personnel in the store.
In accordance with after-sales warranty policies of repair, replacement and refund, in case of any malfunction related to quality of the movement since purchase date of the watch, the customer will be provided with the after-sales service (refund within 7 days, exchange within 15 days, 24-month quality warranty).The damage of exterior parts, the damage incurred by external force and the watch dismantled by unauthorized personnel are not within the quality warranty scope.
If you are not convenient to go to the maintenance outlet, you’re recommended to contact the maintenance technician via the phone to make a confirmation. It is generally supported that the watch can be sent for repair, but it is subject to the notification of the maintenance technician.
The one-year national warranty is provided since the purchase date of product (subject to the date indicated on invoice). The non-warranty contents include: normal abrasion and aging of case, metal bracelet, crystal, buckle, crown, case back and bezel (such as superficial scratch, color fading); color fading or material deterioration of non-metal watchstrap (such as leather strap, fiber-woven strap, plastic strap); the coming-off or color fading of electroplated coating after expiration of quality warranty period; watchcase surface corrosion incurred by contacting with corrosive gas or chemicals; abnormal and incorrect use (colliding, knocking, squeezing, superficial damage etc.); the damage to any part of the watch incurred by the failure to follow the instructions of the FIYTA Watch User Manual; the watch has been dismantled by the personnel not authorized by FIYTA.
